Security & Privacy

The Rainebrooke™ web site has very strict security measures in place to protect the personal information that you share with us. When you make a purchase from our site or provide us with any personal information, we use SSL (Secure Sockets Layer) technology to make sure that the information is encrypted. With your information being encrypted no one else can read it while it's being transmitted over the Internet.

Security

Rainebrooke is PayPal Verified Zero liability against fraudulent charges when you use your Visa or MasterCard
100% Secure Shopping PayPal Verified Zero Liability

Privacy

None of the information that you share with us including your name, address, email address, credit card information or other private information will be sold, rented or traded to anyone else. If you have purchased products from our web site, we may send you specials via email from time to time. Some products sold on our site are shipped directly from the manufacturers warehouse. For these orders only your name and address will be shared with the warehouse so that your order can be shipped.

Zero Liability (MasterCard & Visa)

Visa
It's simple. Shop online and off with absolutely no risk.
Use your Visa card to shop online, in a store, or anywhere, and you're protected from unauthorized use of your card or account information. With Visa's Zero Liability policy*, your liability for unauthorized transactions is $0 - you pay nothing.

  • Zero Liability has you covered
  • Worry-free shopping
  • Ultimate security
  • Complete fraud protection
  • Owe nothing on fraudulent transactions.

Visa's Zero Liability policy means 100 percent protection for you. Visa's enhanced policy guarantees maximum protection against fraud. You now have complete liability protection for all of your card transactions that take place on the Visa system. Should someone steal your card number while you're shopping, online or off, you pay nothing for their fraudulent activity.

The Zero Liability policy covers all Visa credit and debit card transactions processed over the Visa network - online or off. The only transactions not covered under the Zero Liability policy are commercial card, ATM, and non-Visa-branded PIN transactions.

To view this information on the Visa web site click here.

MasterCard
Zero Liability - Have peace of mind knowing you won't be responsible for unauthorized purchases.
Receive the benefit of not being liable in the event of the unauthorized use of your U.S.-issued MasterCard. As a MasterCard cardholder, coverage extends to purchases made in a store, over the telephone, or on the Web.

Zero Liability is provided under the following conditions:

  • Your account is in good standing.
  • You have exercised reasonable care in safeguarding your card.
  • You have not reported two or more unauthorized events in the past 12 months.

What to do if...
If you suspect unauthorized activity on your account, stop using your card and contact the bank that issued your MasterCard card as soon as possible.

Zero Liability does not apply to MasterCard-branded cards issued to an entity other than a natural person; primarily for business, commercial, or agricultural purposes; outside of the U.S. region; or if a PIN is used as the cardholder verification method for the unauthorized transaction(s).

To view this information on the MasterCard web site, click here.